Frequently Asked Questions (FAQ)
Do you ship internationally?
No, at this time we only ship within the continental US and Hawaii, but no other territories.
Hours of Operation
Hours of operation *Our hours of operation for all departments are Mountain Standard Time (MST).
Shipping: Staff is on site at our shipping location Monday – Friday 10AM – 5PM diligently packing customer orders for shipment. Orders are only shipped Monday – Friday prior to 4PM. We do not ship orders on Saturday or Sunday.
Customer Service (email): Our customer service staff is available for email Monday – Friday 10AM – 5PM. We do our best to reply to emails within 1 business day.
Online Order Processing (Invoicing): Orders can be placed online 24/7! Items are held out of inventory for the order as soon as checkout is completed. For credit card payment, we invoice between the hours of 10AM-5PM MST 7 days a week. Invoices are sent within 1 hour of the order being placed during the business day. All orders placed outside of business hours will be invoiced the following day.
Are seeds legal?
Seeds themselves are considered hemp products and are therefore legal to purchase and ship as hemp souvenirs. Our terms and conditions are explicit in that Goddess Seed Co. is in no way liable to what a purchaser chooses to do when the hemp souvenir is received. Please follow your state and local laws and do not germinate any seed if it is not legal to do so in your state.
Physical store front
We do not currently have a retail storefront open to the general public. We ask customers to place orders through our online retail website to guarantee availability, and we will then process accordingly!